Partner(s)

No, you do not need a referral to attend psychology sessions. However, if you are eligible, your General Practitioner or Psychiatrist may provide you with a Mental Health Treatment Plan (MHTP), which will entitle you to access a Medicare rebate. Urgent appointments accommodated may also be accommodated. 

New referrals are accepted including, but not limited to Medicare, NDIS, Private Health, Third Party Insurers, WorkCover, Employee Assistance Programs, DVA, Queensland Police, and self-referrals. 

A valid Mental Health Treatment Plan (MHTP) will allow you to access a rebate of $137.05 per session for up to 10 sessions per calendar year. You can discuss your eligibility for a MHTP with your doctor by requesting a longer consultation. Email or bring a copy of this plan along to your first appointment, and we will be able to assist in processing your Medicare rebate after each session. Session fees are typically required to be paid upfront and Medicare will usually reimburse the rebate within 24 - 48 business hours. 

Some private health funds do cover psychology sessions, however, you need to find this information out directly from your private health fund provider. If your appointment is covered by private health, your invoice will still need to be paid in full following your appointment and claimed back through your insurer. You cannot claim both the Medicare rebate and private health insurance rebate. 

Standard appointments are 50 minutes long. Extended sessions are 75 minutes long and are available upon request. 

Typically, most of an initial appointment is spent getting a good understanding of what is bringing you to session and exploring relevant background information. It is entirely up to you what you feel comfortable discussing. Initial appointments are also used to explore suitability and fit, discuss your goals, and set up expectations and structure for ongoing treatment. 

Through 'Telehealth', including individual therapy, counselling, and mental health support. Whether you're seeking help with anxiety, depression, stress management, or personal development, I offer professional and confidential sessions from the comfort of your home.

Telehealth sessions are conducted via secure video conferencing platforms. You'll receive a link to join the session at the scheduled time. All you need is a stable internet connection, a device with a camera and microphone, and a quiet, private space.

To book a Telehealth session, please contact jannikka@balko.com.au or ezekiel@gora.com.au  we'll help you schedule an appointment and provide any additional information you may need.